Frequently Asked Questions

You can cancel your reservation free of charge up to 48 hours before the arrival date. Cancellations made less than 48 hours in advance are subject to a charge equivalent to one night's accommodation.

Yes, we accept small pets (up to 10 kg) with an additional charge of $50 per night. Please inform us when making your reservation so we can prepare a suitable room.

Yes, we offer valet parking service for $35 per day. There is also nearby public parking available at more economical rates.

Yes, we offer private shuttle service to and from Miami International Airport for $75 per trip. Book at least 24 hours in advance.

All our rooms include high-speed WiFi, flat-screen TV, minibar, safe, air conditioning, luxury bath products, and 24/7 room service.

Yes, we have two restaurants: one serving international cuisine open all day and another fine dining restaurant open for dinner. We also have a rooftop bar with panoramic views.

Yes, our full-service spa offers massages, facials, manicures, pedicures, and more. We recommend booking in advance to ensure availability.

Yes, our gym is open 24/7 and features state-of-the-art equipment, a yoga area, and personal trainers available upon request.